I’m often asked by leaders what messages they should be communicating to their teams. The purpose of leadership communication is to inform, inspire, engage and unite your team. And with this in mind, I believe the most important messages to communicate are those that:... 
Active Listening is a communication technique that has been designed to help deepen the understanding between speaker and listener. In doing so, we are able to:Build stronger relationshipsImprove our ability to influence, persuade and negotiateAvoid misunderstandings... 
Think of the leaders you have followed in your lifetime. Did you have confidence in them? Did you trust them? Did they help you feel secure and optimistic about the future? In their research, Tom Rath and Barry Conchie asked over 10,000 followers what they need from a... 
There’s no doubt about it: public speaking is an act of vulnerability. To lay ourselves bare and speak openly and honestly in front of others requires courage. In doing so, we expose our authentic, best self to the scrutiny and evaluation of an audience. And... 