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Simon Sinek: A Leadership Framework for an Infinite Game

Simon Sinek: A Leadership Framework for an Infinite Game

I’ve long been a fan of Simon Sinek’s work. His leadership frameworks and concepts are simple and compelling to understand, and what's more, he communicates them in a way that is accessible, engaging and inspiring. Perhaps this shouldn't be a surprise given his...

2 essential ingredients leaders need to earn trust

2 essential ingredients leaders need to earn trust

Trust is the confidence and unwavering belief in the reliability, truthfulness and ability of an individual, collective or organisation. It's like an invisible currency. As with all currencies, there are those with it and those without. For those who have earned the...

Barriers to effective communication (and how to avoid them)

Barriers to effective communication (and how to avoid them)

Barriers to effective communication can be easily avoided once you know what to look out for. A bit like computers, we all run on our own unique software that is programmed based on our cumulative experiences to date and what we know and understand to be ‘the norm’ as...

4 Communication Objectives You Need to Know

4 Communication Objectives You Need to Know

For communication to be effective, you first need to know what it is you’re trying to achieve. You need to ask why you’re communicating in the first place. What objective are you chasing? Yes, communication is the process of sharing information and ideas. But alone,...

How your body language fosters collaboration (even via video!)

How your body language fosters collaboration (even via video!)

Team meetings are no longer happening in the boardroom or the breakout room - they're taking place in a Zoom room. As video replaces face-to-face interactions, fostering a culture of collaboration amongst your team can be hard. Even though you're not with them in...

How to build a connection with your team

How to build a connection with your team

Do you struggle to make a connection with your team? If so, you're not alone. In fact, in her research, Lou Solomon, CEO of Interact and author of “Say Something Real” has found that 91% of employees say communication issues can prevent executives from making a...

How to foster a culture of collaboration

How to foster a culture of collaboration

I’m often asked by leaders what messages they should be communicating to their teams. The purpose of leadership communication is to inform, inspire, engage and unite your team. And with this in mind, I believe the most important messages to communicate are those that:...

How to instil confidence amongst your team

How to instil confidence amongst your team

I’m often asked by leaders what messages they should be communicating to their teams. The purpose of leadership communication is to inform, inspire, engage and unite your team. And with this in mind, I believe the most important messages to communicate are those that:...

How to connect your team to the big picture

How to connect your team to the big picture

I’m often asked what messages leaders should be communicating with their teams. The purpose of leadership communication is to inform, inspire, engage, and unite your team. With this in mind, I believe the most important messages to communicate are those that serve to:...

How effective communication creates high-performing teams

How effective communication creates high-performing teams

Picture some of the most high-performing teams you can think of: The New Zealand All Blacks The emergency services team responding to an accident Even the parents working together every morning to get their kids to school and themselves to the office on time Teams...

Why you should actively choose to listen

Why you should actively choose to listen

Of all the skills we're taught at school, I've often wondered why active listening isn't one of them. Especially when you consider that research shows we spend up to 80% of our day engaged in communication with others. Of this, 55% of our time is spent listening....

5 signs you need a leadership communication coach

5 signs you need a leadership communication coach

When I tell people I’m a leadership communication coach, I often get asked why a leader would engage a communications coach - surely, they know how to communicate? Yes, you do - but just like a sports coach or a business coach my role is my job is to make sure your...

Cultivating a reputation of trust, in an age of distrust

Cultivating a reputation of trust, in an age of distrust

According to Edelman’s 2018 Global Trust Barometer Report, at just 45%, the level of trust in Australian business is the lowest it’s been since 2012.But what is trust; why is it so important to business and whose responsibility is it to cultivate?The...

How to be a persuasive public speaker

How to be a persuasive public speaker

As a leader, you’re regularly required to speak in public at: Team meetings Customer presentations New business pitches Investor briefings Networking events Industry conferences ...perhaps even videos like this! Despite this frequency, many leaders still find it...

5 steps to active listening

5 steps to active listening

Active Listening is a communication technique that has been designed to help deepen the understanding between speaker and listener. In doing so, we are able to:Build stronger relationshipsImprove our ability to influence, persuade and negotiateAvoid...

How to maximise your impact as a leader

How to maximise your impact as a leader

Think of the leaders who have made some of the greatest contributions to society: Martin Luther King, Winston Churchill, Bill Gates, Steve Jobs, Richard Branson, Oprah Winfrey...They all know that to be an effective leader, you need to be an effective communicator....

Why clear communication starts from within

Why clear communication starts from within

Why clear communication starts from withinTo be an effective leader, you have to be an effective communicator.And to be an effective communicator, you’ve got to be a clear communicator.Without clarity, even the most compelling of messages won’t be heard or...

Why leadership communication needs to be purposeful

Why leadership communication needs to be purposeful

Why communication needs to be purposeful I’m often told by leaders that they are “too busy” - they don’t have the time to communicate with their team and find it moves further and further down their to-do list, often giving way to “more business-critical”...

How to lead so others follow

How to lead so others follow

Think of the leaders you have followed in your lifetime. Did you have confidence in them? Did you trust them? Did they help you feel secure and optimistic about the future? In their research, Tom Rath and Barry Conchie asked over 10,000 followers what they...

Key elements of a communications plan

Key elements of a communications plan

One of the biggest barriers to effective leadership communication is a lack of time and consistency. If you rely on ad hoc or reactive communication, your team will receive disjointed information and won’t get a clear and consistent picture of you as a...

Maximise time for effective leadership communication

Maximise time for effective leadership communication

It's no surprise that time - or rather, a lack of it - is one of the most common barriers to effective leadership communication. As a leader, you are constantly pulled in multiple directions. You have a million unread emails in your inbox; your diary is...

How to build trust and credibility as a leader

How to build trust and credibility as a leader

In their research over the last 30 years, leadership experts James Kouzes and Barry Posner have found that credibility is the number one reason people follow a leader. The Oxford English dictionary defines credibility as: "the quality of being trusted and...

What is leadership communication?

What is leadership communication?

What is leadership communication? Richard Branson describes communication “as the most important skill a leader can possess”. Why? Because - as a leader - your primary role is to lead. To have a destination in sight, to chart the course to success and to...

Top 4 tips for overcoming your fear of public speaking

Top 4 tips for overcoming your fear of public speaking

There's no doubt about it: public speaking is an act of vulnerability. To lay ourselves bare and speak openly and honestly in front of others requires courage. In doing so, we expose our authentic, best self to the scrutiny and evaluation of an audience. And herein...

Interpersonal communication in a digital age

Interpersonal communication in a digital age

One of my pet peeves is when, during a face-to-face conversation, one party feels the need to take out their mobile phone and scroll through their Facebook feed, check their emails, like a post on LinkedIn, respond to a Whatsapp message or update their Instagram with...

The Power of Presence

The Power of Presence

Earlier this week I was one of over a thousand women waiting with excited anticipation to hear social psychologist, Amy Cuddy expand on her 2012 TED talk: your body language shapes who you are. This time, Amy was exploring the power of presence. Here’s what I took...

Publicly Speaking

Publicly Speaking

Public speaking doesn’t just mean presenting to an auditorium full of people – although that certainly falls under the banner. Rather, public speaking literally refers to ‘speaking‘ in front of a ‘public‘ … basically any single person other than your reflection in the...

Not to talk myself out of work, but…

Not to talk myself out of work, but…

…I loved Kristi Hedges ‘Confessions of a former public speaking trainer: don’t waste your money’ article on Forbes.com. In it, Hedges suggests there’s not one right way to present – rather, as a speaker, your focus should be on presence, authenticity and building a...