Knowing how to receive feedback is like knowing how to follow a healthy diet. Feedback is like food – it fuels our growth and nourishes our improvement. It’s how we come to feel fulfilled in our work and hungry for our future possibilities. If we don’t... 
Giving feedback is an inevitable part of a leader’s role. You are responsible for empowering your team members to be the best versions of themselves. But giving feedback is a skill and, like all skills, it takes focus, preparation and practice. So here’s my what, to... 
When it comes to having a difficult conversation, there are countless models offering the ‘best’ way to approach – from Advocacy and Inquiry to Fierce Conversations to Radical Candor – they’re all worth checking out. But in reality, there is no... 
Difficult conversations are unavoidable for any leader. Declining a request for annual leave. Discussing salary expectations. Managing poor performance. Telling an employee they didn’t get the promotion. Giving your superior or a client some feedback. Disagreeing with... 