How to Ask Better Questions

How to Ask Better Questions

Research shows that parents are bombarded with upwards of 100 questions a day. That’s four questions an hour; or eight when you consider we’re asleep for half the day. Our inquisitiveness is said to peak at the age of four at which point one study found we ask...
How to Convey Empathy as a Leader

How to Convey Empathy as a Leader

Empathy is the ‘ability to recognise, understand, and share the thoughts and feelings of another person’*. Daniel Goleman, psychologist and author of the book “Emotional Intelligence”, suggests there are 3 types of empathy: Cognitive empathy: the ability...