Active Listening is a communication technique that has been designed to help deepen the understanding between speaker and listener. In doing so, we are able to:Build stronger relationshipsImprove our ability to influence, persuade and negotiateAvoid misunderstandings... 
Think of the leaders you have followed in your lifetime. Did you have confidence in them? Did you trust them? Did they help you feel secure and optimistic about the future? In their research, Tom Rath and Barry Conchie asked over 10,000 followers what they need from a... 