Messages to connect your team to the big picture

Messages to connect your team to the big picture

I’m often asked what messages leaders should be communicating to their teams. The purpose of leadership communication is to inform, inspire, engage, and unite your team. With this in mind, I believe the most important messages to communicate are those that serve to:...
How effective communication creates high-performing teams

How effective communication creates high-performing teams

Picture some of the most high-performing teams you can think of: The New Zealand All Blacks The emergency services team responding to an accident Even the parents working together every morning to get their kids to school and themselves to the office on time Teams...
Why you should actively choose to listen

Why you should actively choose to listen

Research shows we spend up to 80% of our day engaged in communication with others. Of this, 55% of our time is spent listening. Hearing vs. Listening Unlike hearing, which is an automatic function of the body, listening properly is an active choice. It requires...
5 signs you need a communications coach

5 signs you need a communications coach

When I tell people I’m a leadership communications coach, I often get asked why a leader would engage a communications coach – surely, they know how to communicate? Yes, you do – but just like a sports coach or a business coach my role is my job is to make...
Cultivating a reputation of trust, in an age of distrust

Cultivating a reputation of trust, in an age of distrust

According to Edelman’s 2018 Global Trust Barometer Report, at just 45%, the level of trust in Australian business is the lowest it’s been since 2012. But what is trust; why is it so important to business and whose responsibility is it to cultivate? The importance of...