5 steps to active listening

5 steps to active listening

Active Listening is a communication technique that has been designed to help deepen the understanding between speaker and listener. In doing so, we are able to: Build stronger relationships Improve our ability to influence, persuade and negotiate Avoid...
How to maximise your impact as a leader

How to maximise your impact as a leader

How to maximise your leadership impact Think of the leaders who have made some of the greatest contributions to society: Martin Luther King, Winston Churchill, Bill Gates, Steve Jobs, Richard Branson, Oprah Winfrey… They all know that to be an effective leader,...
Why clear communication starts from within

Why clear communication starts from within

Why clear communication starts from within To be an effective leader, you have to be an effective communicator. And to be an effective communicator, you’ve got to be a clear communicator. Without clarity, even the most compelling of messages won’t be heard or...
Why leadership communication needs to be purposeful

Why leadership communication needs to be purposeful

Why communication needs to be purposeful I’m often told by leaders that they are “too busy” – they don’t have the time to communicate with their team and find it moves further and further down their to-do list, often giving way to “more business-critical”...
How to lead so others follow

How to lead so others follow

Think of the leaders you have followed in your lifetime. Did you have confidence in them? Did you trust them? Did they help you feel secure and optimistic about the future? In their research, Tom Rath and Barry Conchie asked over 10,000 followers what they need from a...