Messages that instil confidence amongst your team

Messages that instil confidence amongst your team

I’m often asked by leaders what messages they should be communicating to their teams.The purpose of leadership communication is to inform, inspire, engage and unite your team. And with this in mind, I believe the most important messages to communicate are those...
Messages to connect your team to the big picture

Messages to connect your team to the big picture

I’m often asked what messages leaders should be communicating to their teams.The purpose of leadership communication is to inform, inspire, engage, and unite your team. With this in mind, I believe the most important messages to communicate are those that serve...
How effective communication creates high-performing teams

How effective communication creates high-performing teams

Picture some of the most high-performing teams you can think of:The New Zealand All BlacksThe emergency services team responding to an accidentEven the parents working together every morning to get their kids to school and themselves to the office on timeTeams come in...
5 steps to active listening

5 steps to active listening

Active Listening is a communication technique that has been designed to help deepen the understanding between speaker and listener. In doing so, we are able to:Build stronger relationshipsImprove our ability to influence, persuade and negotiateAvoid misunderstandings...
How to lead so others follow

How to lead so others follow

Think of the leaders you have followed in your lifetime. Did you have confidence in them? Did you trust them? Did they help you feel secure and optimistic about the future? In their research, Tom Rath and Barry Conchie asked over 10,000 followers what they need from a...