How effective communication creates high-performing teams

How effective communication creates high-performing teams

Picture some of the most high-performing teams you can think of:The New Zealand All BlacksThe emergency services team responding to an accidentEven the parents working together every morning to get their kids to school and themselves to the office on timeTeams come in...
5 steps to active listening

5 steps to active listening

Active Listening is a communication technique that has been designed to help deepen the understanding between speaker and listener. In doing so, we are able to:Build stronger relationshipsImprove our ability to influence, persuade and negotiateAvoid misunderstandings...
How to lead so others follow

How to lead so others follow

Think of the leaders you have followed in your lifetime. Did you have confidence in them? Did you trust them? Did they help you feel secure and optimistic about the future? In their research, Tom Rath and Barry Conchie asked over 10,000 followers what they need from a...
What is leadership communication?

What is leadership communication?

What is leadership communication? Richard Branson describes communication “as the most important skill a leader can possess”. Why? Because – as a leader – your primary role is to lead. To have a destination in sight, to chart the course to success and to...